Frequently Asked Questions (FAQ)
1. Where is Weyra based?
Weyra is a British brand, proudly designed and operated in the United Kingdom.
2. Do you deliver across the UK?
Yes, we deliver to all regions of the UK, including England, Scotland, Wales, and Northern Ireland.
3. Do you ship internationally?
Yes, we offer international delivery to most European countries and selected global destinations.
4. How long will delivery take?
Orders are processed within 1–2 business days. UK deliveries usually arrive within 2–5 working days, while international orders may take longer depending on customs clearance.
5. What are the delivery charges?
We offer free standard delivery across the UK. Express or tracked options may incur a small additional fee.
6. What is your return policy?
You can return your order within 14 days of receiving it, provided the items are unworn, unwashed, and in their original packaging.
7. How do I make a return?
Simply email support@weyra.co.uk with your order number and reason for return. Our team will provide full instructions.
8. What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and other secure payment options.
9. Are your products under warranty?
Yes, all Weyra garments come with a 30-day manufacturing guarantee covering material or production defects.
10. How can I contact you?
You can reach us by email at support@weyra.co.uk or through the contact form on our website. Our team responds within 24 hours (Monday–Friday).